Shipping & Returns

Shipping Information

 Order Cut-off Time 5:00 PM - (GMT -05:00) eastern standard time (New York)

Most USA-based orders are shipped directly from our warehouses within 24-48 hours for your convenience and maximum efficiency.

Your product should arrive within 3 - 7 Business Days.

In USA we offer free shipping when order value is above 40 USD 

For our international customers, we understand that shipping costs can be a concern. That's why we offer competitive international shipping rates, and we are continuously working to expand our shipping locations to make it easier for customers around the world to shop with us.

 

Order Tracking
You can use the tracking number in the email we provide you from us to see when your order ships to find out its current status. Please allow up to 48 hours before requesting tracking information

Returns

We want you to be 100% satisfied with your purchase and we stand behind all of
the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.

Here are some important guidelines regarding our return policy:

All returns must be sent back within 30 days of purchase and must be in new condition and in their original packaging and shipping fees are the responsibility of the customer.

All returns require an authorization, which can be obtained by emailing us at support@upgradednaturals.com